Responsible gambling
As part of our commitment to responsible gaming practices, we have implemented several tools to help you manage your betting habits.
Deposit Limits
- Set a daily, weekly or monthly deposit limit to control how much money you can spend on the site
- Automatic enforcement prevents excessive deposits over your set limits
- Reductions take effect immediately while increases require a 24-hour waiting period
Session Time Limits
- Set session durations from 15 minutes to 5 hours with auto-logout after the timer expires
- Receive reminder pop-ups at 80% of the remaining time left in the session
Wager Loss Limits (Loss Limits)
- Daily loss caps range from $10 to $5,000 and weekly loss caps range from $50 to $25,000
- Enforced real-time play blocking occurs when the threshold is reached
Cool-Off / Time-Out
- Duration options are 24 hours up to 30 days, with automatic reactivation after the period expires
- Account locking and login disabling during this time ensure uninterrupted cooling-off periods
Self-Exclusion
- Choose from 3-month, 6-month, 1-year or 5-year self-exclusion periods with no reversal allowed
- Participation in our shared register across operators is included to further prevent excessive gaming behavior
- Accounts are permanently closed and funds transferred via bank transfer within 14 days
External Resources for Support
We provide direct links to support organizations specifically catering to Canadian players' needs:
- Gambling Therapy Canada: www.gamblingtherapy.org (free counseling, online chat available 24/7)
- Responsible Gambling Council (Ontario): www.rgc.org (educational resources, treatment referrals)
- SOS Joueurs (Quebec): 1-855-SOS-2911 (helpline for Quebec residents)
Additionally, we offer direct access to support organizations and crisis helplines in our site's footer and Responsible Gambling section. If you feel that gaming is becoming a problem or have concerns regarding your betting behavior, please don't hesitate to contact us.
We are committed to providing an entertaining yet responsible gaming experience for all users. Our aim is to promote healthy entertainment habits through awareness of possible risks associated with excessive gaming.
